terms and conditions
We promise not to give any of your details (including but not limited to name, address, telephone, email address or IP address) to any third party except where applicable for the delivery of Tales & Tea, where this will be Stripe, Campaignzee and Mailchimp.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated - to subscribe to our service Stories by Subscription, to fulfil your order of Story on Prescription, to respond to any queries received via our contact form or the provided email address.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Third party services used are Campaignzee, Mailchimp and Stripe - please see the relevant Privacy Policies for these companies.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with you?
We may contact you to notify you regarding your order or subscription, to troubleshoot problems with your order or subscription, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and postal mail.
COOKIES USED BY WIX SITES:
Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.
Please see Google Analytics, Web-stat, Campaignzee, Mailchimp and Stripe for their cookie policies.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at or via the website form.
Using the Web Site www.thefaerytaleapothecary.com;thefairytaleapothecary.com;
The Faerytale Apothecary will not take responsibility for any damages, compensatory, indirect, consequential or direct, data loss, income, profit, property loss or damage and third party claims implied or otherwise when using this Web Site.
All images, Web Site code, intellectual property, descriptions and other material on this Web Site are the property of The Faerytale Apothecary and Elizabeth Jane Lovely. We have been granted permission to use these details and they may only be copied with the express permission of The Faerytale Apothecary and Elizabeth Jane Lovely.
All rights reserved
The Faerytale Apothecary and Elizabeth Jane Lovely withhold all rights to the maximum extent allowable under law.
Any unauthorised broadcasting, public performance, copying or re-recording will constitute an infringement of copyright.
All copying, hiring, lending is prohibited whether personal or commercial.
Selling is prohibited. Obtain permission before redistributing.
Unless otherwise stated, the illustrations used were found via Pixabay.com. My deepest gratitude to the artists Arthur Rackham and Warwick Goble for such incredible beauty and inspiration
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, or have any questions, you are invited to contact us at or via the website form.